Product Install Engineer (f/m/d) - IT, Qualitätsmanagement

Key responsibilities include:

• Customer Partnership: Lead pre-installation planning with customers, understand unique requirements, and ensure successful project execution.
• System Installation & Commissioning: Install and configure advanced semiconductor inspection systems, including optics, robotics, cameras, and automation components.
• Technical Excellence: Perform system calibration, verification, performance testing, and product validation to achieve industry-leading specifications.
• Problem Solving: Diagnose and resolve complex system issues using data-driven analysis and structured troubleshooting methodologies.
• Customer Success: Drive customer satisfaction through regular communication, technical consultations, escalations management, and on-site support.
• Acceptance & Qualification: Partner with customers to validate tool performance and ensure successful system acceptance.
• Applications & Process Optimization: Conduct application testing and process validation to maximize tool performance in customer manufacturing environments.
• Global Impact: Support critical customer issues across multiple regions and collaborate with international engineering teams.
• Training & Knowledge Sharing: Deliver installation and product training to worldwide customer support and field engineering teams.

Minimum Qualifications

• Education: Degree in Mechanical, Electrical, Electronic Engineering, Physics, or a related technical field.
• Industry Experience: Experience in the semiconductor industry is a strong advantage.
• Technical Expertise: Knowledge of optics, mechanics, electronics, lithography, metrology, laser technology, or related high-tech systems.
• Problem Solving: Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical challenges.
• Software & Systems: Familiarity with Windows-based environments and computer systems.
• Communication: Excellent interpersonal and customer-facing communication skills.
• Project Execution: Ability to prioritize tasks, work independently, and deliver results in a fast-paced environment.

Your benefits at a glance

• Dynamic and future-oriented industry at the forefront of technological innovation.
• Collaborative and supportive team.
• Access to extensive onboarding and continuous development opportunities to support your career growth.
• Permanent employment contract and long-term career stability.
• Competitive compensation package, including additional variable compensation, participation in the Employee Stock Purchase Plan and company pension scheme.
• Company car or car allowance.
• 30 days of vacation per year and flexible working hours.
• Company events, such as summer family events and Christmas celebrations.